Ordering and Shipping

To request a free quote please contact a Smart Fitness Club Sales Professional or click here to request a quote. Once you and the Smart Fitness Club Sales Professional have determined your fitness equipment needs, we will send a purchase order quote and also freight quote.  Your order will then be handled promptly by our professional sales team. Easy Order Steps 1)  Sign and date the Purchase order quote and fax to 1-513-672-0849 or email a copy to jc@lynxpp.com

2) Select one of the following payment methods.

-Company or personal check
-Wire transfer or Letter of Credit  (All International orders must use this type.  Banking information will be provided to you.)

3) Select White or Silver frame color and upholsterty color.  Private label is available.  Please contact a Smart Fitness Club Sales Professional for details.

Payment Terms:

All orders require a 50% deposit to begin.  All bank fees associated with the wire transfer or letter of credit are the responsibility of the purchaser.

The remaining balance must be paid 7 days prior to shipping.

Delivery schedules

Delivery of goods is usually 4-8 weeks from receipt of your 50% deposit.  A sales professional will contact you with the shipping date. If you need your order immediately please contact your sales professional and we will prioritize your shipment.  Changes to your order can cause shipping delays and add processing time.  A 10 day lead time is needed to change any delivery schedule.  Changes in the schedule can cause freight costs to vary.

Domestic Shipments Shipments in the USA will be provided with a tracking number.  Shipments can be made door to door.  All equipment is shipped in high strength cartons and requires very little assembly.  Step by step instructions are included for the assembly.
International Shipments International shipments can be made by ocean vessel or Air.  Air shipment is faster but it is more expensive.  We advise ocean shipping.  We can quote you a door to door service or port to port service.  Ocean vessel shipments can take from 10 to 30 days depending on where you are located.  A 10 day notice must be given for any changes in delivery.  A change in delivery could result in higher freight costs. All International fees including, but not limited to, duties, tariffs, VAT, GST, port storage fees, customs fees, etc are the responsibility of the purchaser.  We will provide you with the packing list, invoice and Bill of Lading to clear your shipment.

For information on shipping terms please visit:

http://www.worldwide-ship.com/glossary.html

For information on customs, tariffs, etc for your country please visit:

http://www.ita.doc.gov/td/tic/tariff/country_tariff_info.htm

Merchandise Lost or Damaged in Shipment

Inspect all goods at time of shipment prior to signing any documents.  Note any damages with the driver and note on the bill of lading.  The freight company will not cover damages for the shipment if you fail to note the damages.  Take a picture of any damaged goods, if possible and keep a copy of the bill of lading.  Freight damage is rare but in case in does happen please follow the above instructions.

Unpacking Equipment

Please do not puncture the boxes with sharp objects.  This could damage the upholstery or scratch the paint.  Open one unit of boxes at a time to avoid mixing up other parts while assembling.  Assembly manuals will be provided in the box and also on our website.